Technical support is all about the support for products of different brands. Now question rises “can one take tech support for HP product from any other brand? Answer is ‘NO’. Yes, brands offer support for their products only and this is where users face inconvenience. Now imagine if you get support for the products from different brands at one place, how it feels? Amazing!! SupportMart is a place which offers third-party support for the products from almost all leading brands. We are a group of technical experts who’re round-the-clock available at just a phone call. We have already mentioned in most of our posts that we’re third-party and not affiliated with any brand. We just provide support for the products it clearly means that we’re neither a brand nor partnered with it.
The following scenario makes the point more clear and may be of help:
“Suppose a user who got a new HP laptop with Windows 7 calls us for help to get an old printer installed on his laptop. He’s misunderstood that we’re HP. We diagnosed the problem he faced doing the same and charged for annual subscription. The problem has not been resolved yet and he asks for refund.”
Many of the users are misunderstood like the one described above. The search pages show us as the result of brand tech support just because we offer support for those brands’ products. Apart from this, we never make false commitments and if we say that we’ll resolve the problem that means we at any cost will fix the issue. If in case, our first level tech department is not able to resolve, we escalate it to our top-notch technicians who’re highly qualified, certified as well as experienced.
So, if users think that SupportMart is just a rip-off are required to go through SupportMart reviews and its user awareness posts that target the users who’re misunderstood by our services. Other than this, we have launched a toll-free number for customers. So, if you have experienced anything not in your favor, just give a call on provided number to get connected with SupportMart Complaints panel. We are always concerned about our customers and keeping in kind their requirements as well as convenience, we’re 24/7 available to offer online and on-demand tech support. It would be highly appreciable if the points we have mentioned are fully understood and sufficient enough to clear your doubts. SupportMart needs your co-operation.